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Refund Policy

30-Day Money-Back Guarantee

30-Day Money-Back Guarantee

We stand behind the quality of LeadsGen Pro. If you're not completely satisfied with your purchase, you can request a full refund within 30 days of your purchase date - no questions asked.

Refund Eligibility

You are eligible for a full refund if:

  • You request the refund within 30 days of your original purchase date
  • You purchased directly from leadsgen-pro.shop
  • Your payment has been successfully processed
  • You provide the email address used for purchase

How to Request a Refund

Follow these simple steps to request your refund:

1

Contact Our Support Team

Email us at refunds@leadsgen-pro.shop with the subject line "Refund Request"

2

Provide Required Information

Include the following in your email:

  • Purchase email address
  • Order number or transaction ID
  • Reason for refund (optional but helpful)
3

Receive Confirmation

We'll confirm receipt of your request within 24 hours and process your refund

4

Refund Processed

Your refund will be issued to the original payment method within 5-7 business days

Refund Processing Time

  • Request Acknowledgment: Within 24 hours
  • Refund Processing: 1-2 business days
  • Bank/Card Posting: 3-5 business days (varies by bank)

Subscription Refunds

Monthly Subscriptions

For monthly subscriptions, you can request a refund for the current billing period if requested within 30 days of the initial purchase. Subsequent months are not eligible for refunds, but you can cancel at any time to prevent future charges.

Annual Subscriptions

Annual subscriptions can be refunded in full if requested within 30 days of purchase. After 30 days, no pro-rated refunds are available, but you can cancel to prevent renewal.

Lifetime Licenses

Lifetime licenses are eligible for a full refund within 30 days of purchase.

Important Notes

  • License Deactivation: Upon refund approval, your license key will be deactivated
  • Data Retention: You may keep any data extracted before the refund, but cannot continue using the software
  • One Refund Per Customer: The 30-day guarantee applies once per customer
  • After 30 Days: Refund requests submitted after 30 days will be reviewed on a case-by-case basis
  • Chargebacks: Please contact us before initiating a chargeback. Chargebacks may result in permanent account suspension

Refund Exceptions

Refunds may not be granted in the following cases:

  • Requests made more than 30 days after purchase
  • Violation of Terms of Service
  • Use of the software for illegal activities
  • License key sharing or unauthorized distribution
  • Purchases made from unauthorized third-party resellers
  • Previous refund has already been processed for the same customer

Questions About Refunds?

If you have any questions about our refund policy or need assistance, our support team is here to help:

Refund Requests: refunds@leadsgen-pro.shop

General Support: support@leadsgen-pro.shop

Telegram: @rootbck

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